1. Quotation
Provide drawings (format: CAD, PDF, JPG, STPD) or sample information, including required quantity, material, precision tolerance, surface treatment, and special requirements. Our factory can make appropriate modifications or designs to the drawings according to customer needs.
The fastest response time for quotations is within 5 minutes, and the slowest is 24 hours, except in special circumstances. Ensure that customers who receive drawings or samples respond promptly.
2. Price
Negotiate with customers and promise to do our best as a team to provide lower prices while ensuring quality, delivery time, and after-sales service.
3. Sample confirmation
Provide pre production samples before the customer places a mass production order, and start mass production preparation after the customer confirms and approves the sample signature
4. Order Payment
Determine delivery time starting from receiving customer orders and payment time
5. Delivery time
Production time: You can communicate with us anytime and anywhere on platforms such as Alibaba Wangwang, phone, email, QQ, WeChat, etc., and keep track of the processing progress at all times. If there is a change in the delivery time, communicate and negotiate with the customer in advance;
Logistics delivery: The delivery method needs to be negotiated by both parties. For smaller products, express delivery is generally the main method, while for larger or heavier products, logistics will be used.
6. After sales
After receiving the product, if the product does not meet the requirements and it is our processing error, we will arrange for a remake or a full refund as soon as possible. If the product is scrapped due to an error in the buyer´s drawings, we will discuss separately and negotiate a satisfactory solution through communication until you are satisfied.